Mental Health

What to Know When Experiencing a Mental Health Challenge at Work

Mental health challenges are not uncommon in the workplace — and they are not a reflection of an employee's capability or commitment. According to a report by the U.S. Department of Health and Human Services, 76% of U.S. workers reported experiencing at least one symptom of a mental health condition. A 2024 SHRM survey found that 44% of U.S. workers report feeling burned out from their work, and 30% say they would take a pay cut to receive better mental health support from their employer.

It Is Appropriate to Seek Support

There is no single right way to navigate a mental health challenge at work, and individual circumstances vary widely. Seeking support — whether through an employer's resources, a healthcare provider, or a personal support network — is a reasonable and appropriate response. A 2024 SHRM survey found that 26% of workers hid their mental health struggles from their supervisor. While employees are not obligated to disclose mental health information to an employer, knowing that support resources exist can be valuable.

Resources That May Be Available Through an Employer

Employee Assistance Programs (EAPs)

Many employers offer Employee Assistance Programs, which provide confidential access to counseling, mental health resources, and referral services — typically at no cost to the employee. Despite their value, these programs are often underutilized. Information is typically available through HR or a benefits portal.

Leave of Absence

Employees experiencing a serious mental health condition may be eligible for leave under the Family and Medical Leave Act (FMLA), which provides up to 12 weeks of job-protected, unpaid leave per year for eligible employees with qualifying conditions. HR departments can provide information on available leave options and eligibility.

Workplace Accommodations

Under the Americans with Disabilities Act (ADA), employees with a qualifying mental health condition may be entitled to reasonable workplace accommodations — such as a modified schedule or remote work options. Requesting an accommodation typically involves a conversation with HR and may require documentation from a healthcare provider.

Disability Insurance

Employees experiencing a serious and extended mental health condition that prevents them from working may be eligible to file a claim under their employer's short-term or long-term disability insurance policy. Employees should review their plan documents or speak with HR to understand what their coverage includes and how to initiate a claim.

If Support Is Needed Immediately

Anyone experiencing a mental health crisis can reach the 988 Suicide and Crisis Lifeline by calling or texting 988 — free, confidential, and available 24/7. The Crisis Text Line is also available — text HOME to 741741.

A Note on Stigma

Research shows that 92% of employees say that access to mental health resources is critical in their workplace. Mental health challenges are health challenges. Approaching them with the same matter-of-fact orientation as any other health need — seeking information, accessing available resources, and engaging appropriate support — is a reasonable starting point.

This article is provided for informational purposes only. Atlanta Life Insurance Company does not provide mental health services, clinical advice, or benefits advisory services. If you or someone you know is in crisis, call or text 988.

Sources

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